Privacy Policy
Last Updated: March 1, 2025
1. Introduction
Welcome to fikalmyid.com ("we," "our," or "us"). At fikalmyid.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit or use our website and services.
By accessing or using fikalmyid.com, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.
2. Data Collection
2.1 Information You Provide to Us
We may collect the following types of personal information that you voluntarily provide to us:
Account Information: When you create an account, we collect your name, email address, username, and password.
Profile Information: Information you add to your profile, such as profile picture, biographical information, and preferences.
Communication Information: Information contained in your communications with us, including customer support inquiries and feedback.
Transaction Information: If you make purchases through our service, we collect payment information, billing address, and transaction history.
2.2 Information We Collect Automatically
When you visit or use our website, we may automatically collect certain information, including:
Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
Usage Information: Information about how you use our website, including pages visited, time spent on pages, links clicked, and your interactions with our content.
Location Information: General location information derived from your IP address.
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. For more information, please see our Cookie Policy.
3. Data Usage
We use your personal information for the following purposes:
To provide, maintain, and improve our services
To process and complete transactions
To personalize your experience on our website
To communicate with you, including responding to inquiries and providing customer support
To send you important information, including updates about our terms, conditions, and policies
To send you marketing communications (with your consent where required by law)
To detect, prevent, and address technical issues, fraud, or other illegal activities
To comply with legal obligations
For other purposes with your consent
4. Data Storage
4.1 Storage and Security
Your personal information is stored on secure servers located in the European Union and the United States. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. These measures include encryption, access controls, regular security assessments, and staff training.
4.2 Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying legal or reporting requirements. Different types of data may be kept for different periods based on the following criteria:
The purpose for which we collected the data
Legal obligations that require us to retain data for certain periods
Guidelines issued by relevant data protection authorities
The nature and sensitivity of the personal information
5. Data Sharing
5.1 Third-Party Service Providers
We may share your personal information with third-party service providers who perform services on our behalf, such as:
Payment processors to process transactions
Cloud service providers for data storage
Analytics providers to help us understand website usage
Customer service providers to assist with inquiries
Marketing partners to help us deliver relevant content and advertisements
These service providers are authorized to use your personal information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.
5.2 Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5.3 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
5.4 With Your Consent
We may share your personal information with third parties when you have given us your consent to do so.
6. User Rights
6.1 GDPR Rights (European Economic Area, United Kingdom, and Switzerland)
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR):
Right to Access: You have the right to request copies of your personal information.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Right to Object: You have the right to object to our processing of your personal information, under certain conditions.
Right to Withdraw Consent: You have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
6.2 CCPA Rights (California Residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
Right to Know: You have the right to request information about the personal information we collect, use, disclose, and sell.
Right to Delete: You have the right to request the deletion of your personal information that we have collected from you, subject to certain exceptions.
Right to Opt-Out: You have the right to opt-out of the sale of your personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
6.3 How to Exercise Your Rights
To exercise your rights, please contact us using the contact information provided in Section 8 of this Privacy Policy. We may need to verify your identity before responding to your request. We will respond to your request within the timeframe required by applicable law.
7. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes to this Privacy Policy, we will update the "Last Updated" date at the top of this Privacy Policy and notify you through a notice on our website homepage, email, or other appropriate means before the changes become effective.
We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: fikal.my.id@gmail.com
Postal Address: Jalan Andi Tantu Sengkang, 90911
For EU residents: If you have concerns about our data processing activities, you have the right to lodge a complaint with your local data protection authority.
9. Children's Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as quickly as possible.
10. International Data Transfers
We may transfer your personal information to countries other than the country in which you reside. When we transfer personal information outside of the EEA, UK, or Switzerland, we ensure that appropriate safeguards are in place to protect your information, such as Standard Contractual Clauses approved by the European Commission.
11. Cookie Policy
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.
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